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Buy a 7‑Day or 3‑Month Pekoe Trail Membership (Step‑by‑Step)

1. What you need

  • A valid email address and mobile number.

  • A payment card or supported payment method for the membership fee.

  • The Pekoe Trail mobile app and access to the Web portal.

  • Stable internet connection for sign‑up and checkout.

2. Plan overview

  • 7‑Day Membership: Activates immediately and remains valid for 7 consecutive days.

  • 3‑Month Membership: Valid for 90 days from activation.

  • Both plans include the ability to book trail passes at LKR 0.00 during your membership validity when logged in to your member account.

Note: Memberships are per person, non‑transferable, and must be used with your own account.

3. Step by step guide

  1. Open the portal: https://portal.thepekoetrail.org/

  2. Click Sign In (or Create Account if new) and verify your email.

  3. Navigate to Memberships.

  4. Choose 7‑Day or 3‑Month Membership.

  5. Enter payment details and Complete Purchase.

  6. You’ll receive an email confirmation and your membership.

UseUsing yourYour Membership to Book a Trail Pass (LKR 0.00)

  1. InWhy the app still says “Buy Pass”

    If you have an active 7-Day or 3-Month Pekoe Trail Membership, you do not pay again for trail passes.

    The app button says “Buy Pass”, but for members this simply means confirming and issuing your pass, not paying again.

    How it works

    1. Open the appPekoe (Trail App or web portal),portal

      go

    2. Go to Passes /> Book a Pass.

    3. Select theyour Stage and hiking date (make
      Make sure it’syou are logged into the same account withthat has the active membership).membership

    4. At checkout, the pass price will show LKR 0.00 if:if

      • Your membership is active on the selected date, anddate

      • The passstage is eligible under your plan.plan

    5. Tap Confirm / Get Pass.

    You’llYou getwill areceive
    • A QR code pass in the app
    • and anA confirmation email copy.

If you still see a price: Confirminstead you’reof LKR 0.00

Please check the following before proceeding
• You are logged into the rightcorrect account,account
• theThe selected date isfalls insidewithin your membership window,period
• and theYour app is upupdated to date.the latest version

If the issue persists, contact our team before purchasing.

Key clarification

Membership holders DO NOT buy trail passes separately.
The “Buy Pass” button is a system label and does not mean you are paying again.

4. Receipts & Emails

  • Membership receipt: Sent to your registered email after purchase.

  • Pass confirmation: For each booked pass, a separate email + in‑app QR code is issued.

  • Can’t find them? Search your inbox for “Pekoe Trail” and check spam/junk.

5. FAQs & Troubleshooting

I bought a membership, but my pass isn’t free.

  • Check that the pass date is within your membership validity window.

  • Ensure you’re logged into the same email used to buy the membership.

  • Update to the latest app version and try again.

  • If it still shows a charge, contact {support email} with your membership ID and screenshots.

Can I share my membership with a friend/family member?

  • No. Memberships are personal and tied to your account.

Do I need a pass for every hiking day?

  • Yes, you need a valid trail pass for each day you hike. Members can book eligible passes at LKR 0.00 while the membership is active.
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