Skip to main content

Buy a 7‑Day or 3‑Month Pekoe Trail Membership (Step‑by‑Step)

1. What you need

  • A valid email address and mobile number.

  • A payment card or supported payment method for the membership fee.

  • The Pekoe Trail mobile app and access to the Web portal.

  • Stable internet connection for sign‑up and checkout.

2. Plan overview

  • 7‑Day Membership: Activates immediately and remains valid for 7 consecutive days.

  • 3‑Month Membership: Valid for 90 days from activation.

  • Both plans include the ability to book trail passes at LKR 0.00 during your membership validity when logged in to your member account.

Note: Memberships are per person, non‑transferable, and must be used with your own account.

3. Step by step guide

  1. Open the portal: https://portal.thepekoetrail.org/

  2. Click Sign In (or Create Account if new) and verify your email.

  3. Navigate to Memberships.

  4. Choose 7‑Day or 3‑Month Membership.

  5. Enter payment details and Complete Purchase.

  6. You’ll receive an email confirmation and your membership.

Using Your Membership to Book a Trail Pass

  1. Why the app still says “Buy Pass”

    If you have an active 7-Day or 3-Month Pekoe Trail Membership, you do not pay again for trail passes.

    The app button says “Buy Pass”, but for members this simply means confirming and issuing your pass, not paying again.

    How it works

    1. Open the Pekoe Trail App or web portal

    2. Go to Passes > Book a Pass

    3. Select your Stage and hiking date
      Make sure you are logged into the same account that has the active membership

    4. At checkout, the pass price will show LKR 0.00 if

      • Your membership is active on the selected date

      • The stage is eligible under your plan

    5. Tap Confirm / Get Pass

    You will receive
    • A QR code pass in the app
    • A confirmation email

    If you see a price instead of LKR 0.00

    Please check the following before proceeding
    • You are logged into the correct account
    • The selected date falls within your membership period
    • Your app is updated to the latest version

    If the issue persists, contact our team before purchasing.

    Key clarification

    Membership holders DO NOT buy trail passes separately.
    The “Buy Pass” button is a system label and does not mean you are paying again.

4. Receipts & Emails

  • Membership receipt: Sent to your registered email after purchase.

  • Pass confirmation: For each booked pass, a separate email + in‑app QR code is issued.

  • Can’t find them? Search your inbox for “Pekoe Trail” and check spam/junk.

5. FAQs & Troubleshooting

I bought a membership, but my pass isn’t free.

  • Check that the pass date is within your membership validity window.

  • Ensure you’re logged into the same email used to buy the membership.

  • Update to the latest app version and try again.

  • If it still shows a charge, contact {support email} with your membership ID and screenshots.

Can I share my membership with a friend/family member?

  • No. Memberships are personal and tied to your account.

Do I need a pass for every hiking day?

  • Yes, you need a valid trail pass for each day you hike. Members can book eligible passes at LKR 0.00 while the membership is active.
Back to top